Data Protection

Be 13 Privacy Policy — Your Data Is Our Responsibility

Learn in detail below how your personal information is collected, used, and protected on the be 13 platform. We place the highest importance on the privacy of every user in Bangladesh.

Last Updated: January 2025

What Information We Collect and Why

What Information Is Collected

When you register at be 13, your name, email address, mobile number, and date of birth are collected. A copy of your national ID card or passport may be requested for age verification. Your bank account or mobile banking number is collected during payment processing, however full card numbers are never stored. Your device's IP address, browser type, and platform usage logs are recorded automatically. This information is used solely for service improvement, security assurance, and fulfilling legal obligations.

How Your Information Is Used

The information collected is primarily used to manage your account, verify transactions, and provide customer service. Usage patterns are analyzed to ensure platform security and prevent fraudulent activity. Data may be used to personalize your gaming experience according to your preferences. be 13 never sells your information to advertisers or third parties. Only in cases of legal obligation may the necessary information be shared with the relevant authorities.

Data Storage & Protection

All your personal information is stored on secure servers using SSL encryption technology. Identity documents and records submitted for account verification are kept in separate encrypted storage with limited access. Only authorized staff may view your information when required for specific tasks. Regular security audits are conducted to prevent any data leaks or unauthorized access. When the data retention period expires, information is deleted using secure methods.

Your Rights & Controls

Every user at be 13 has the right to view, correct, and request deletion of their personal information. You may opt out of marketing communications at any time. Requesting data deletion may result in account closure, however some information may need to be retained for a specified period due to legal obligations. Any requests regarding your rights can be submitted through our support team. We always aim to respond to such requests within 30 business days.

What You Need to Know About Cookies & Tracking

The be 13 platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your login status, preferences, and session information. We only use essential functional cookies and analytics cookies for service improvement. Third-party advertising cookies are not used on the be 13 platform. You can disable cookies from your browser settings, however this may limit some platform functionality. If you have further questions about the cookie policy, please contact our FAQ View page.

General Privacy Questions

No, be 13 never sells or freely shares your personal information with third parties. Only in cases of legal obligation, such as a court order or government investigation, may the necessary information be provided to the relevant authorities. Limited transaction data is shared with authorized payment gateway partners for payment processing purposes, and they are also bound by strict confidentiality agreements.

When you request account closure, we begin the process of securely deleting your personal information. However, transaction records may need to be retained for a specified period due to legal and financial obligations. The data deletion process is generally completed within 30 business days. Please contact our support team to learn more about this.

If any significant changes are made to the privacy policy, registered users will be notified in advance through the platform. The date of the change will be noted at the top of this page under the "Last Updated" section. Continued use of the platform after any changes will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

Your Data Is Safe — Get Started Now

Your privacy is fully protected at be 13. Register with confidence and enjoy the best mobile entertainment experience in Bangladesh.

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